Contact Support
Email [email protected] and include your iOS version, device model, SIMMemo version, and a short description of the problem.
Keep-Alive Reminders Are Missing
Make sure SIMMemo has notification permission, then check the number's keep-alive cycle and next reminder date. You can also confirm notifications under iOS Settings → Notifications → SIMMemo.
iCloud Is Not Syncing
Make sure each device is signed in to the same Apple ID and that iCloud sync is enabled in SIMMemo settings. Initial sync or larger data sets may take some time.
Phone Numbers and Linked Accounts
Open a phone-number record to view its linked accounts. You can also open an account record to confirm which number that service depends on.
Exporting and Importing Backups
Open Settings → Data Backup and choose Export Backup to save a file. To restore your records, choose Import Backup and open a SIMMemo backup file you exported earlier.
Privacy
For information about local storage, iCloud, Keychain, and data handling, read the SIMMemo Privacy Policy.